Privacy policy


This Application hosts this page and collects certain Personal Data from Users. .

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Summary of the policy

Personal Data is collected for the following purposes and using the following services:

    • Analytics 
      • Google Analytics, Hotjar Form Analysis & Conversion Funnels, and HubSpot Analytics Personal Data: Cookie; Usage Data 
    • Contacting the User
      • Contact form 
        • Personal Data: name; email address; company name; Postal code;Municipality; country; phone number;
      • Phone contact 
        • Personal Data: phone number
      • Mailinglijst or newsletter  
        • Personal Data: last name; address; profession; email address; gender; country; company name; Postal code; city; phone number; first name; website
  • Managing contacts and sending messages
    • Campaign Monitor Personal Data: last name; address; email address; gender; country; company name; phone number; first name
    • Mailgun Email Personal Data: email address; Usage Data
  • Transfer of Personal Data outside the EU
    • Transfer of Personal Data abroad based on standard contractual clauses 
    • Personal Data: various types of Data
  • Interaction with external social networks and platforms
    • Facebook Like button and social widgets, LinkedIn button and social widgets, Google+ +1 button and social widgets, and Twitter Tweet button and social widgets Personal Data: Cookie; Usage Data
    • YouTube button and social widgets Personal Data: Usage Data
  • Location-based interactions
    • Non-continuous geolocation 
    • Personal Data: geographical location
  • Registration and authentication
    • Direct registration
    • Personal Data: last name; VAT number; email address; billing address; username; house number; country; company name; Postal code; city; language; phone number; first name; website; field of work
  • Remarketing and behavioral targeting
    • Facebook Remarketing and Remarketing with Google Analytics
  • Displaying content from external platforms
    • YouTube video widget and Google Maps widget Personal Data: Cookie; Usage Data


Further information about Personal Data

  • Online sale of products and services 
    The collected Personal Data are used to provide the User with services or sell products, including payment and delivery. The collected Personal Data for payment processing may include credit card details, bank account used for the transfer, or other payment methods. The type of Data collected by this Application depends on the payment system used. 
    The collected Personal Data for processing payments may include credit card details, bank account used for transfer, or other payment methods. The type of Data collected by this Application depends on the payment system used. 
  • Personal Data collected from sources other than the User The Owner of this Application may have legitimately collected Personal Data about Users without their knowledge, by reusing them or acquiring them from third parties on the grounds specified in the article on the legal basis of processing. If the Owner has collected Personal Data in such a manner, Users can find specific information about the source in the relevant sections of this document or by contacting the Owner.


Contact Information

  • Owner and Data Controller Ecoprox BV - Londerzeelsesteenweg 34, 1861 Wolvertem, Belgium
  • Owner contact email address: rudi.daelemans@ecoprox.eu


Full text of the policy


Owner and Data Controller

Ecoprox BV - Londerzeelsesteenweg 34, 1861 Wolvertem, Belgium

Owner contact email address: rudi.daelemans@ecoprox.eu


Types of Data collected

Among the types of Personal Data that this Application collects, either directly or through third parties, are: Cookie; Usage Data; first name; last name; company name; email address; Postal code; field of work; phone number; address; gender; country; various types of Data; username; VAT number; city; website; billing address; house number; language; profession; geographical location.

Complete information on each type of Personal Data collected is provided in dedicated sections of this privacy policy or in specific explanatory texts displayed prior to the Data collection.

Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application. Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that certain Data is not mandatory, Users are free to refrain from communicating such Data without any consequences on the availability or functioning of the Service.

If Users are uncertain about which Personal Data is mandatory to provide, they can contact the Owner.

The use of Cookies – or other tracking tools – by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service requested by the User, in addition to any other purposes outlined in this document and in the Cookie Policy, if available.

Users are responsible for any Personal Data of third parties obtained, published, or shared through this Application and confirm that they have the third party's consent to provide the Data to the Owner.


Method and location of data processing


Method and location of data processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, alteration, or destruction of Data without permission.

Data processing is carried out using computers and/or IT tools, following organizational procedures and modes strictly related to the indicated purposes. In addition to the Owner, in certain cases, the Data may be accessible to certain persons involved in the operation of this Application (administration, sales, marketing, legal, system administration) or to external parties appointed as Data Processors by the Owner (such as third-party technical service providers, email programs, hosting providers, IT companies, communication agencies). An updated list of these parties can be requested from the Owner at any time.


Legal basis for processing

The Owner may process Personal Data relating to Users if one of the following applies:

  • Users have given their consent for one or more specific purposes; Note: In some jurisdictions, the Owner may be allowed to process Personal Data until the User objects ("opt-out"), without having to rely on consent or any of the following legal bases. However, this does not apply when European data protection law applies to the processing of Personal Data; o Provision of Data is necessary for the performance of a contract with the User and/or for any pre-contractual obligations thereof;
  • Processing is necessary to comply with a legal obligation to which the Owner is subject;
  • Processing is related to a task carried out in the public interest or in the exercise of official authority vested in the Owner;
  • Processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.
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In any case, the Owner will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.


Location

Data processing occurs at the Owner's operational offices and at any other places where the parties involved in the processing are located.

Depending on the User's location, the transfer of personal data may involve transferring User Data to a country other than their own. For more information about the processing location of such transferred Data, Users can refer to the article detailing the processing of Personal Data.

Users also have the right to obtain information regarding the legal basis for transferring Data to a country outside the European Union or to an international organization governed by public international law or established by two or more countries, such as the UN, and about the security measures taken by the Owner to protect their Data.

If such a transfer occurs, Users can learn more by consulting the relevant articles in this document or by contacting the Owner using the information provided in the contact section.


Retention Period 

Personal Data is processed and stored for as long as necessary for the purpose for which it was collected. 

Therefore, the following applies:

  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User will be retained until such contract has been fully performed.
  • Personal Data collected for the legitimate interests of the Owner will be retained for as long as needed to fulfill these purposes. Users can find specific information about the legitimate interests pursued by the Owner in the relevant sections of this document or by contacting the Owner.


The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, provided that such consent is not withdrawn. Additionally, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for compliance with a legal obligation or upon request by a governmental authority.

Upon expiration of the retention period, Personal Data will be erased. Therefore, the rights to access, delete, rectify, and data portability cannot be enforced after the expiration of the retention period.


Purpose of the processing

De Gegevens ten aanzien van de Gebruiker worden verzameld zodat de Eigenaar zijn Dienst kan verlenen, kan voldoen aan zijn wettelijke verplichtingen, kan reageren op handhavingsverzoeken, zijn rechten en belangen (of die van zijn Gebruikers of derden) kan beschermen, kwaadwillige of frauduleuze activiteiten kan detecteren, en voor de volgende doeleinden: Interactie met externe sociale netwerken en platforms, Analyses, Tagbeheer, Contact met de Gebruiker, Heatmaps en registratie van sessies, Beheer van de Gebruikersdatabase, Contacten beheren en berichten verzenden, Doorgifte van Persoonsgegevens buiten de EU, Registratie en verificatie, Remarketing en gedragsgerichte reclame, Interactie met platforms voor online enquêtes, Bewaking van de infrastructuur, Interacties op basis van locatie en Weergave van content van externe platforms. 

For specific information about the Personal Data used for each purpose, Users can refer to the section "Detailed information about the processing of Personal Data."


Detailed information about the processing of Personal Data

Personal Data is collected for the following purposes using the following services:​

    ​ ​
  • Analytics 
    The services described in this section enable the Owner to monitor and analyze web traffic, which can be used to track user behavior. Google Analytics (Google Ireland Limited) Google Analytics is a web analytics service provided by Google Ireland Limited ("Google"). Google uses the collected Data to track and examine the use of this Application, prepare reports on its activities, and share them with other Google services. Google may use the collected Data to contextualize and personalize the ads of its own advertising network. Collected Personal Data: Cookie; Usage Data. Processing location: Ireland – Privacy Policy. Participant of Privacy Shield. User database management These services allow the Owner to create user profiles based on an email address, a personal name, or other information that the User provides to this Application, and to track User activities through analytics features. This Personal Data may also be linked to publicly available information about the User (such as social network profiles) and used to create private profiles that the Owner can display and use to improve this Application. Some services may also allow periodic messages to be sent to the User, such as email messages based on specific actions performed in this Application.

  • Infrastructure monitoring 
    These services allow this Application to monitor the use and behavior of its components to enhance performance, operation, maintenance, and troubleshooting. The specific Personal Data processed depends on the characteristics and the way these services, which have the function of filtering the activities of this Application, are implemented. 

  • Contact met de Gebruiker 

    • Contact form (this Application) 
      By filling in the contact form with their Data, the User gives permission for this Application to use these details to respond to information requests, quotation requests, and other types of requests as indicated in the form header. Collected Personal Data: last name; email address; company name; Postal code; first name; field of work.
    • Telephone contact (this Application)
      If you provide your telephone number, you may be contacted for commercial or promotional purposes related to this Application, or to fulfill support requests. Collected Personal Data: telephone number.
    • Mailing list or newsletter (this Application) 
      By subscribing to the mailing list or newsletter, the User's email address will be added to the contacts list to receive email messages with commercial or promotional information related to this Application. Your email address may also be added to this list if you sign up for this Application or after making a purchase.
    • Managing contacts and sending messages
      With these services, a database of email contacts, phone contacts, or other contacts can be managed for communication with the User. These services may also collect data on the date and time the message was viewed by the User, and on the User's interaction with it, such as clicking on links in the message.

    • Mailgun Email (Mailgun Technologies, Inc.) 
      Mailgun Email is a service for managing email addresses and sending messages offered by Mailgun Technologies, Inc. Collected Personal Data: email address; Usage Data. Processing location: USA – Privacy Policy. 

    • Transfer of Personal Data outside the EU  
      The Owner may only transfer Personal Data collected within the EU to third countries (i.e., countries not part of the EU) based on a specific legal basis. Users can inquire with the Owner about the legal basis applicable to each specific service. 

    • Transfer of Personal Data abroad on the basis of standard contractual clauses (this Application)
      If this is the legal basis, the transfer of Personal Data from the EU to third countries is carried out by the Owner in accordance with standard contract clauses established by the European Commission. This means that the recipients of the Data have committed to processing the Personal Data in accordance with the data protection standards set forth in EU data protection law. For further information, Users can contact the Owner using the contact details provided in this document. Collected Personal Data: various types of Data. 

    • Interacting with external social networks and platforms 
      With these services, it is possible to interact directly with social networks or other external platforms from the pages of this Application. The interaction and information obtained through this Application are always governed by the User's privacy settings for each social network. If these services are installed, they may still collect traffic data for the pages where the service is installed, even if Users do not use them. We recommend logging out of these services to ensure that the data processed in this Application is not linked back to the User's profile. 
      • Like button of Facebook and social widgets (Facebook, Inc.) The Facebook Like button and social widgets are services provided by Facebook, Inc. that allow interaction with the Facebook social network. Collected Personal Data: Cookie; Usage Data. Processing Location: USA – Privacy Policy. Participant in Privacy Shield. 
      • LinkedIn button and social widgets (LinkedIn Corporation) 
        The LinkedIn button and social widgets are services that allow interaction with the LinkedIn social network, provided by LinkedIn Corporation. Collected Personal Data: Cookie; Usage Data. Processing Location: USA – Privacy Policy. Participant in Privacy Shield. 
      • Google+ +1 button and social widgets (Google Ireland Limited) 
        The Google+ +1 button and social widgets are services that enable interaction with the Google+ social network, provided by Google Ireland Limited. Collected Personal Data: Cookie; Usage Data. Processing Location: Ireland – Privacy Policy. Participant in Privacy Shield.
      • Tweet button of Twitter and social widgets (Twitter, Inc.) 
        The Tweet button of Twitter and social widgets are services provided by Twitter Inc. that allow interaction with the Twitter social network. Collected Personal Data: Cookie; Usage Data. Processing Location: USA – Privacy Policy. Participant in Privacy Shield. 
      • YouTube button and social widgets (Google Ireland Limited) The YouTube button and social widgets are services that enable interaction with the YouTube social network, provided by Google Ireland Limited. Collected Personal Data: Usage Data. Processing Location: Ireland – Privacy Policy. Participant in Privacy Shield.
    • Location-based interactions
      Non-continuous geolocation (this Application) This Application may collect, use, and share User location data to provide location-based services. Most browsers and devices have tools that allow you to disable this feature by default. If explicit permission is granted, this Application may track User location data. The geographical location of the User is determined in a manner that is not continuous, either specifically at the User's request or if the User does not indicate the current location in the relevant field and grants the application permission to automatically search for the position. Collected Personal Data: geographical location. 

    • Registration and verification
      By registering or verifying, Users agree that this Application recognizes them and provides access to specific services. Depending on the circumstances described below, third parties may provide registration and verification services. In that case, this Application has access to certain data stored by these external services, for registration and identification purposes.

    • Direct registration (this Application)
      Users register by filling out the registration form and providing Personal Data directly to this Application. Collected Personal Data: last name; VAT number; email address; billing address; username; gender; house number; country; company name; postcode; city; language; phone number; first name; website; field of work.

    • Remarketing and behavioral targeting
      With these services, this Application and its partners can informally optimize and deliver advertisements based on the User's previous usage of this Application. This activity is performed by tracking Usage Data and using Cookies. This information is shared with partners managing remarketing and behavioral targeting activities. Certain services offer remarketing options based on email address lists (including Facebook Custom Audience and Twitter Tailored Audience). In addition to opting out provided by the services below, Users can choose to disable third-party use of cookies for specific remarketing functions by visiting the Network Advertising Initiative Opt-out page. Users can also opt out of certain advertising features via device settings, such as advertising settings on mobile devices or general advertising settings.

      Facebook Remarketing (Facebook, Inc.) 
      Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Application with the Facebook advertising network. Collected Personal Data: Cookie; Usage Data. Processing Location: USA – Privacy Policy – Opt Out. Participant in Privacy Shield. 

      Remarketing with Google Analytics (Google Ireland Limited) 
      Remarketing with Google Analytics is a remarketing and behavioral targeting service provided by Google Ireland Limited that links the tracking activities of Google Analytics and its Cookies with the Google Ads advertising network and the DoubleClick Cookie. Collected Personal Data: Cookie; Usage Data. Processing Location: Ireland – Privacy Policy. Participant in Privacy Shield.

    • Tag Management
      This type of service helps the Owner manage tags or scripts needed for this Application in a centralized manner. This allows User Data to flow through these services, which may result in the retention of this Data. Google Tag Manager (Google Ireland Limited) Google Tag Manager is a tag management service provided by Google Ireland Limited. Collected Personal Data: Usage Data. Processing Location: Ireland – Privacy Policy. Participant in Privacy Shield.

    • Displaying content from external platforms 
      With these services, you can view content hosted on external platforms directly on the pages of this Application and interact with it. If this type of service is installed, it may still collect website traffic data for the pages where the service is installed, even if Users do not use it. YouTube video widget (Google Ireland Limited) YouTube is a service for displaying video content provided by Google Ireland Limited, allowing this Application to include such content on its pages. Collected Personal Data: Cookie; Usage Data. Processing Location: Ireland – Privacy Policy. Participant in Privacy Shield. Google Maps widget (Google Ireland Limited) Google Maps is a service for visualizing maps provided by Google Ireland Limited, allowing this Application to include such content on its pages. Collected Personal Data: Cookie; Usage Data. Processing Location: Ireland – Privacy Policy. Participant in Privacy Shield. 

    • Further information on Personal Data
      • Online sale of products and services 
        The collected Personal Data are used to provide the User with services or sell products, including payment and delivery. The collected Personal Data for payment processing may include credit card details, bank account used for the transfer, or other payment methods. The type of Data collected by this Application depends on the payment system used. 
        The collected Personal Data for processing payments may include credit card details, bank account used for transfer, or other payment methods. The type of Data collected by this Application depends on the payment system used. 
      • Personal Data collected from sources other than the User 
        The Owner of this Application may have lawfully collected Personal Data regarding Users without their knowledge, by reusing them or acquiring them from third parties on the grounds mentioned in the article on the legal basis for processing. If the Owner has collected Personal Data in this way, Users can find specific information about the source in the relevant articles of this document or by contacting the Owner.

    • User Rights
      Users can exercise certain rights regarding their Data processed by the Owner. In particular, Users have the right to:
      • Withdraw their consent at any time. Users have the right to withdraw their consent if they have previously given consent for the processing of their Personal Data.
      • Object to the processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. More information can be found in the specific article below.
      • Access their Data. Users have the right to know whether the Owner is processing their Data, to learn about certain aspects of the processing, and to obtain a copy of the Data being processed.
      • Verify and request rectification. Users have the right to verify the accuracy of their Data and request it to be updated or corrected.
      • Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
      • Have their Personal Data erased or deleted. Users have the right, under certain circumstances, to have the Owner erase their Data.
      • Receive their Data and transfer it to another controller. Users have the right to receive their Data in a structured, commonly used, and machine-readable format and, if technically feasible, to have that Data transmitted to another controller, without hindrance.
      • File a complaint. Users have the right to file a claim with their competent data protection authority.


More information about the right to object to processing

When Personal Data are processed in the public interest, in the exercise of public authority vested in the Owner, or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a reason related to their particular situation to justify the objection. However, Users should be aware that if their Personal Data are processed for direct marketing purposes, they can object to such processing at any time without providing a reason. Users can find out whether the Owner processes Personal Data for direct marketing purposes in the relevant sections of this document.

How to exercise these rights

Requests to exercise User rights can be addressed to the Owner using the contact details provided in this document. These requests are free of charge and will be processed by the Owner as soon as possible, and always within one month.

Legal information

This privacy statement is prepared on the basis of provisions of various legislative rules, including Article 13/14 of the European Regulation 2016/679 (General Data Protection Regulation).​ ​ ​

This privacy policy applies solely to this Application, unless otherwise stated in this document.